Welcome to the Novacyt customer portal. Novacyt created and maintains this portal to allow healthcare professionals and other customers who may be engaged in the use of Novacyt products to register and manage their purchased products, report any complaints, troubleshoot and access the latest software updates where applicable. This website is not intended for minors. If you are using this customer portal you represent that you are legally allowed to enter into contracts and manage your own purchases depending on your country/state of residence. By using this website, you warranty that you comply with these terms and conditions.
In addition to these terms and conditions, you should also read and be aware of the provisions of our Privacy Policy, which discloses Novacyt's practices regarding the collection and use of your personal information.
The information presented on this website is current as of the "Last Updated" date shown at the end of these Terms of Use. Novacyt may make improvements and/or changes to this website at any time. It is your responsibility to verify any information contained in this website regarding completeness, accuracy and actuality before relying upon it for whatever purpose. Although Novacyt attempts to periodically update information on this website and the information, materials and services provided on or through this website, Novacyt assumes no liability that the information may occasionally be inaccurate, incomplete or out of date, whether as a result of new information, future events or circumstances or otherwise, or contain typographical errors.
When accessing the portal to register your products and use our services you will be asked to provide a username and create a password for your account registration as well as provide your name and the name of your company if applicable (hereinafter referred to as "User Account").
We advise our customers to only use 'strong' passwords for their User Account (strong passwords are passwords consisting of a combination of numbers, both upper and lower case letters, digits and special characters). When you register your User Account or input other information, you are also declaring that the information is correct and complete. You are solely responsible to not share your username and password or other details of your User Account with third parties. Novacyt shall not be held responsible for any damages, material or otherwise, caused by your User Account being accessed by a third party to which you provided your username and password.
This website may contain links to websites operated by other parties. The linked websites are not under the control of Novacyt, and Novacyt is not responsible for the content available on any other websites linked to this website. Such links do not imply Novacyt's endorsement of material on any other website, and Novacyt disclaims all liability with regard to your access to such linked websites. Novacyt provides links to other websites as a convenience to users, and access to any other websites linked to this website is at your own risk.
Access to and use of password protected and/or secure information areas of the portal is restricted to authorized users only. Unauthorized individuals attempting to access this information or these areas of the website may be subject to prosecution in addition to any other remedy available to Novacyt at law or equity, including the suspension or termination of access to this website. You, personally, may not, nor shall you assist others to, add, alter, substitute, amend or frame in whole or in part any information displayed by Novacyt on the portal or any functions performed by the website. To set up links from other web sites to the home page of this website you must first obtain the prior written consent of Novacyt, whether by hypertext linking, deep linking, framing, tagging or otherwise.
Your use of this website and the materials is at your own risk. Novacyt makes no warranty, express or implied, as to the completeness, accuracy or actuality of the information on this website. Changes can and will be made to this website and materials and at any time. It is your responsibility to monitor such changes. Neither Novacyt nor third parties involved in the writing, production or transmission of this website and its materials can be held liable for damage or injury resulting from access to or the impossibility of access to, or from the use or impossibility of use of this website, or from the fact that you have relied on information given on this website.
Novacyt makes no claims that the materials are appropriate or may be downloaded outside of Novacyt's countries of operation. Access to the materials may not be legal by certain persons or in certain countries. If you access this website from outside of the countries where Novacyt operates, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
Novacyt does not warrant that the website will operate error-free.
This website, as well as the information and other content it contains, is the property of Novacyt and its affiliates and licensors, and is protected from unauthorized copying and dissemination by copyright law, international conventions and other intellectual property laws. The trademarks and logos displayed on this website are trademarks of Novacyt, except as otherwise noted. All rights are reserved by the owners of each trademark, service mark, logo or other intellectual property, except as otherwise described in this notice. Nothing on this website should be construed to grant any license or right in or to any information or other content of this website, trademarks, logos or other intellectual property rights.
The content on this website is provided by Novacyt exclusively for private, non-commercial information purposes. Unless expressly offered otherwise, information or other content of this website, whether in full or parts of it, may only be reproduced within the scope of the following conditions:
You agree to defend, indemnify and hold harmless Novacyt from and against any claims, actions or demands, including, without limitation to, reasonable legal fees arising or resulting from your breach of these terms and conditions or your access to, use or misuse of this website or the materials.
The laws of England and Wales apply, with the exception of the regulations of international private law.
If any provision of these terms and conditions should be invalid, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. Failure of Novacyt to act on or enforce any provision of these terms and conditions shall not be construed as a waiver of that provision or any other provision in these terms and conditions. No waiver shall be effective against Novacyt unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by Novacyt and you, these terms and conditions (together with the Privacy Policy) constitutes the entire agreement between you and Novacyt with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. These terms and conditions will inure to the benefit of our successors, assigns, licensees, and sublicensees.
Please take a few minutes to carefully review these terms and conditions. If you do not agree to follow and be bound by these terms and conditions, you may not access, use or download materials from this website.
Novacyt reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, Novacyt encourages you to review these terms and conditions every time you use this website.
These terms and conditions were last updated July 2022.